ホテルからの返信: Dear にっくん, Thank you for taking the time to tell us about your experience at the ibis Styles Bangkok Sukhumvit Phra Khanong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Yours sincerely, Prangkaew Sinsappermpoon Front Office Manager